Mb77 Privacy Policy – Our Commitment to Protecting Your Data

1 Introduction & Purpose

Mb77 (mb77.wine) takes your privacy seriously. This Privacy Policy explains what personal information mb77 collects, why it is collected, and how it is kept secure. Our goal is to maintain a fully transparent relationship with you.

Mb77 has established itself as a trusted platform for millions of gaming enthusiasts across Bangladesh. To maintain that trust, we follow international security standards to protect your personal data.

This Privacy Policy has been published in Bengali for the convenience of our Bangladeshi members. In the event of any legal dispute, the English version shall be considered the definitive version.

2 What Data We Collect

Mb77 collects the following types of information. Each piece of data is collected for a specific and legitimate purpose:

3 How Your Data Is Used

Mb77 uses your personal information for the following purposes:

• Account management: To create and manage your account and ensure its security.
• Identity verification (KYC): To meet legal obligations related to fraud prevention and anti-money laundering.
• Payment processing: To process deposits and withdrawals securely.
• Customer support: To resolve your issues and provide support.
• Personalized experience: To recommend games and offers tailored to your preferences.
• Promotional communications: To keep you informed about new offers, bonuses, and updates (you can opt out at any time).
• Security monitoring: To detect and prevent suspicious activity.
• Service improvement: For analytical purposes to improve your gaming experience at mb77.

Mb77 never uses your information for any purpose outside this list. If a new use case arises in the future, you will be notified in advance.

4 Data Sharing & Third Parties

Mb77 never sells your personal information. However, in certain situations, limited data may be shared with trusted partners:

• Payment processor: Payment services such as Mobile Banking, Nagad, and Rocket receive the information necessary to process transactions.
• Game provider: Software providers for slots, Live Casino, and other games receive only the minimum data necessary to operate.
• Security services: Fraud prevention and identity verification services to complete KYC.
• Law enforcement agencies: Data may be disclosed in response to a valid government or court order.

For international data transfers, mb77 always adheres to international data protection standards. Regardless of where your data is stored, the same level of protection is guaranteed.

5 Data Security Measures

Mb77 uses industry-leading security technology to protect your data. Our security layers are as follows:

• SSL 256-bit encryption: All data transmissions are encrypted and cannot be intercepted by any third party.
• Firewall protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Regular security audits: Regular system audits conducted by independent third parties.
• Staff training: All mb77 staff receive regular training on data protection.
• Least privilege access policy: Only authorized personnel have access to specific data.

6 Cookie Policy

Cookies are small text files stored in your browser. mb77 uses the following types of cookies:

• Essential cookies: Essential for the website to function properly. These cannot be disabled.
• Analytics cookies: Helps us understand which pages are visited most. All data is anonymous.
• Functional cookies: Remembers your preferred language, theme, and similar settings.
• Marketing cookies: Used to show you relevant ads based on your interests.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some mb77 features to not function properly.

7 Your Rights

At mb77, you have the following rights regarding your personal information:

8 Data Retention Period

Mb77 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account information: For the duration the account is active, and up to 5 years after closure in accordance with legal obligations.
• Financial transaction records: A minimum of 5 years, in compliance with anti-money laundering regulations.
• KYC documents: Up to 5 years after account closure.
• Customer support contact: For up to 2 years after an issue has been resolved.
• Analytics data (anonymous): No fixed duration; data is not personally identifiable.

Once the retention period expires, mb77 securely and permanently deletes or anonymizes your data so that you can no longer be identified in any way.

9 Protection of Minors' Data

Mb77 is intended exclusively for individuals aged 18 and above. We do not collect information from minors or allow them to open accounts.

Age is verified at the time of registration. If a minor is found to have created an account using false information, the account will be closed immediately and all collected data will be deleted.

10 Changes to This Policy

Mb77 may update this Privacy Policy from time to time. Changes may be made due to service improvements, legal updates, or the adoption of new technologies.

For any significant changes, mb77 will notify you in advance via email or an on-site notification. Continued use of mb77 following any changes will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent revision. To request a copy of a previous version, please contact our support team.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact mb77's data protection team:

Mb77 takes every privacy-related complaint seriously and is committed to resolving issues as quickly as possible. Our goal is to build a long-term, trusted relationship with you.